“We cannot afford to give our people management training. It is too expensive. The managers should be learning by doing. Our managers learn from each other”. Companies have many execuses for not training their managers.
Here are 7 important reasons why managers and leaders should be trained and coached on continuous basis:
1. Nobody is born a manager.
Management skills can be learnt, copied or developed in a course of time. The fact that someone has a predisposition for being a manger does not necessarily mean he/she will also become a great manager. Like with every other craft, it needs training, feedback and constant practice.
2. It is not always smart to learn from your own mistakes.
In fact it is painful and often very expensive. Training puts participants through model situations and case studies in the environment that is safe. If people make mistakes in training and receive valid feedback, they are able to recognize the situation in real life and avoid making the same mistake when it counts.
3. There are excellent trainers out there
Sure, as with every profession, you want to work with the best. Look hard, get references, choose wisely. Simply put, you get what you pay for.
4. It is too expensive not to
You can’t afford not to train your people. It is too expensive to loose their motivation and to let them figure out everything through their own mistakes. It is not the price you should be concerned with, but the value you get.
5. Development has to be continuous
Don’t even bother with a random 2 day training in whatever skills. There has to be a long term learning and development system and a thought through plan in place. If not, you are wasting your money.
6. Managers learn from each other (unfortunately, in some cases)
It is the good news and the bad news. It is not always wise to let your managers learn the bad habits from each other. That is what I call managing by instincts. If trained or coached by a professional, they can avoid transferring bad managerial habits. On top of that, they can walk the talk and be a role model for the others.
7. Internal training!
Yeah, keep living in a bubble. Internal training of management skills has its limits. If you only use your internal trainers for such skills you eventually hit their limits. Internal training is not enough, if your company needs an out of the box point of view. Trust me!
Management skills are like any other skills. They need to be trained and practiced like a muscle over and over and over again. Nobody becomes a great leader overnight without any training.